Refund and Returns Policy

Refunds and Returns Policy

At LogoLab, we are dedicated to providing you with top-quality personalized items. Please review our policy regarding refunds, returns, and cancellations.

1. Replacements for Damaged or Processing Errors:

In the rare instance that your item arrives damaged or has a processing error, we will promptly replace it at no additional cost. Please contact us within 7 days of receiving your order and provide clear photos of the damaged item or the processing error.

2. Refund for Cancellation within 12 Hours:

We understand plans may change. If you decide to cancel your order within 12 hours of purchase, contact us,and we will issue a refund to the original payment method.

3. Returns :

For non-personalized products, returns are accepted within 14 days of purchase. The buyer is responsible for covering the shipping costs associated with the return. However, please note that for personalized items, returns are not accepted due to the customized nature of these products. We appreciate your understanding.”

4. No Refunds for Damaged or Processing Errors:

Please note that we do not issue refunds for damaged items or those with processing errors. Our commitment is to replace these items promptly to ensure your satisfaction.

5. Contact Us:

For any questions or concerns regarding your order, cancellations, replacements, or any other assistance needed, please contact us.