Shipping and Delivery
Shipping and Delivery Information
1. Handmade Items:
All our products are meticulously handmade with care and precision. As a result, please note that there is a processing time of 1-4 business days before your order is dispatched.
2. Registered Packages:
For added security and peace of mind, all our packages are registered. This means that each order comes with a tracking number that allows you to monitor your package’s journey from our workshop to your doorstep.
Please note: While tracking information is generally reliable, we have observed occasional issues with tracking updates for shipments to Australia, New Zealand, and Canada.
3. Shipping Calculations:
Shipping costs and estimated delivery times are calculated based on the destination country. You can find this information on the checkout page before completing your purchase. We aim to provide accurate and transparent shipping details to ensure you are informed about the cost and expected delivery timeframe for your order.
4. Processing Time:
Please allow 1-4 business days for order processing in addition to the shipping time. During peak seasons or high-demand periods, processing times may be at the upper end of the range.
5. Delivery Responsibility:
While we take every measure to ensure timely delivery, we are not responsible for any delays caused by shipping carriers, customs processes, or other unforeseen circumstances. Please understand that once your package is in the hands of the carrier, we rely on their services for the final delivery.
6. Contact Us:
If you have any questions or concerns about your order, please don’t hesitate to contact us.